Privacy Policy

Last updated: May 3, 2025

At Rise Medical Aesthetics, your privacy and trust are our priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, book services, or receive communications from us.

1. Information We Collect

We may collect personal data when you: Book appointments online or by phone Fill out a contact form Communicate with us via email, SMS, or phone Visit or browse our website

Types of information collected may include: Full name Email address Phone number, Technical data (e.g., IP address, browser type, device type)

2. How We Use Your Information

Your information is used to: Schedule and confirm appointments Provide personalized services Send appointment reminders and post-treatment follow-ups via email or SMS Respond to inquiries or customer service requestsImprove our services and website functionality Send limited promotional offers (only with your consent) Meet legal, regulatory, and medical documentation obligations

Text Messaging Notice: By providing your phone number, you consent to receive appointment-related messages from Rise Medical Aesthetics. Standard message and data rates may apply. You may opt out at any time by replying "STOP".

3. Sharing Your Information

We do not sell your personal data. We may share your information only with: Trusted service providers (e.g., booking platforms, CRM, SMS/email providers)Healthcare professionals when required for your careLegal or regulatory authorities, if required by lawIn case of a business transition (e.g., sale or merger)

All partners and vendors are required to protect your data and use it only for authorized purposes.

4. Data Retention

We retain your information only for as long as necessary:

To provide you with servicesTo fulfill legal, medical, and record-keeping obligationsTo resolve disputes or enforce agreements

5. Data Security

We use appropriate technical and organizational safeguards to protect your personal data. However, no method of transmission over the internet or storage system is completely secure. You share your data at your own risk.

6. Your Rights

You have the right to: Access, update, or delete your personal data Withdraw your consent at any time Object to or restrict how we use your data File a complaint with a privacy authority, if applicable

To exercise any of these rights, please contact us using the information below.

7. Cookies and Tracking

We use cookies and similar technologies to improve website functionality and user experience. You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

8. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us immediately.

9. Third-Party Links

Our website may link to external websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before submitting any personal information.

10. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our services constitutes your acceptance of any updates.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Rise Medical Aesthetics 103-5100 Tebo Avenue, Port Alberni, BC, Canada

Phone: (778) 764-0847

Email: [email protected]

Website: https://www.risemedaesthetics.com